Frequently Asked Questions
Everything you need to know about FXVPS trading infrastructure.
A Forex VPS (Virtual Private Server) is a remote server specifically optimized for running trading platforms like MetaTrader 4/5 24/7. It provides dedicated resources, low latency to brokers, and guaranteed uptime so your Expert Advisors and trading strategies run uninterrupted.
Your VPS is provisioned automatically within 60 seconds of payment. MetaTrader 4/5 comes pre-installed, and you receive your RDP login credentials instantly via email.
You can run MetaTrader 4, MetaTrader 5, NinjaTrader 8, cTrader, TradingView, and any other Windows-compatible trading software. You have full administrator access to install whatever you need.
We guarantee 99.99% uptime backed by our SLA. Our infrastructure uses redundant power, networking, and storage to ensure maximum availability.
Yes. Depending on your plan, you can run multiple MT4/MT5 instances simultaneously. Our Pro and Scaling plans support 6+ and 12+ instances respectively.
Our servers are deployed in Equinix data centers including LD4 (London), NY4 (New York), TY3 (Tokyo), and HK1 (Hong Kong), plus 10+ additional locations worldwide.
Yes. All plans come with a 7-day money-back guarantee. If you're not satisfied for any reason, contact us within 7 days for a full refund.
You connect via Remote Desktop Protocol (RDP). We provide full RDP credentials upon setup. You can connect from Windows, macOS, Linux, iOS, or Android.
Yes. You can upgrade your plan at any time from your client area. The upgrade is applied instantly with prorated billing.
We accept credit/debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum, USDT), and bank wire transfer.
Yes. Our affiliate program offers up to 20% lifetime recurring commissions. We also offer full white-label solutions for prop firms and educators. Visit our Affiliates or White Label pages for details.
We provide 24/7 technical support via live chat, email, and support tickets. Our team are trading infrastructure specialists who understand the specific needs of traders.
Still have questions?
Our support team is available 24/7 to help.
Contact Support