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IG server location and latency: Featured broker within 2.46ms

In this post we will be reviewing IG and identifying the best server location for them. We understand that one of the struggles as a Forex trader is reducing the amount of slippage that happens when you execute a trade. If it takes longer for your broker to receive your trade, you get in the market later and this costs your profit, or even worse causes you to lose money. at FXVPS we make sure that doesn’t become an issue by having our VPS servers directly adjacent to the same DATACENTER as the brokers. Thats how we can provide you with the lowest latency in the market.

Daniel Steck

I needed a tax certificate from IG for a calendar year (rather than the UK tax year). Their own support page states that this can be provided upon request. Sadly their “support” ranges from bad to horrible. They will not read your inquiry at all, ghost you, provide nonsensical responses and then ghost you again. It’s been a month and they still haven’t provided me with this document that probably takes 1 minute to create from their automated internal systems. Why am I paying for this account??


Nischal Saxena

IG has always been very prompt in its services which I have experienced time and time again. This time is no different, in fact I received heads up especially my inactivity and I promptly took action and the IG team did the needful.


Антон Бигун

I make a registration , then provided all the required docs, and in website seen that im verified, but account manager said there is some problem and 3 days dont answer me and he is not saying what is the issue with my account or docs, because im ready to provide additional docs if needed! i cant even test platform with real money! Worst customer support i ever seen!



Requested a withdrawl of a portion of my funds at, they reached out requesting additional documents to prove my identity (I am with them since 2019 and requested to withdraw to the same Australian bank account which I used to add funds), I provided them with the requested information id/utility bill, and since they were asking for 3-months bank statement and it had private transactions having no relation to I asked what else can be provided or what exactly they are looking for in the statement. After a week of silence and my reminder email, they said that first page of bank statement would be OK, which had been sent to them right away. Another reminder email had been sent in 3 days, and now it is almost a week passed since the last contact. All together more than 14 days, really frustrating service. I wonder what next step should be, legal action ?


Who is IG?

We provide fast and flexible access to over 16,000 financial markets – including indices, shares, forex and commodities – through our award-winning range of platforms and apps. Established in 1974 as the world’s first financial spread betting firm, we’re now the world’s No.1 provider of CFDs and spread betting* and a global leader in forex. We also offer an execution-only share dealing service in the UK, Ireland, Germany, Austria and the Netherlands. Our range of affordable, fully managed investment portfolios rounds out our comprehensive offering to investors and active traders. Through our low fees and smart price-sourcing technology, we help traders keep their costs down. Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading spread bets and CFDs with this provider†. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. * Based on revenue excluding FX (published financial statements, February 2018). † For the 12 months preceding 1 July 2019.

Where are they located?

IG is located in London with just latency of just 2.46ms from our VPS.

With any broker, one thing to realize is that where their head office is and where their Metatrader 4 servers are located are two very different places. Majority of Brokers have their servers located in one of three key locations(New York, London, Amsterdam). We have gone through and tested a server in each of locations to find the fastest connection and lowest latency to IG. Here are the results:


6.21 ms


13.58 ms


2.46 ms

New York

71 ms

Who is FX-VPS

FX VPS is a world class Forex VPS provider that provides you with the fastest trade execution, whilst saving you up 60% . Give yourself the edge by using one of our servers. Order one of our FXVPS servers for just $17.99 and see the difference for yourself.